1. When does ARCB test/retest in my city or state?
ARCB usually returns to the same locations at approximately the same time each year. Test dates are set to coincide with weather conditions in different areas of the country, and reflexology conferences to make travel easier for everyone.
2. After I apply to take the exam, how much time do I have to take the exam?
You have 12 months from the Application date to schedule and take your exam. If you not not schedule an exam within 12 months the application fee in forfeited and you must reapply to take the exam.
3. If I wanted to have ARCB test in my state how and where can we set up the exam?
ARCB minimum requirement to test in any given location is 8 confirmed candidates. If requesting a specific location, please inform the office by phone or email as soon as possible. ARCB does not test at schools or spas, only at conference/meeting centers.
4. When and how are the test dates made available?
Test dates are set by the Board of Directors, and usually appear on our website in December each year for the following year.
5. What happens if I can’t make it to the exam and need to cancel?
Call or email the office immediately. The exam fee includes a $50.00 non-refundable processing fee. You have the option for a refund of monies less the $50.00 processing fee, or you may reschedule testing within 2 years. If you do not take the exam within the two-year period no refund is available. You may take the exam at the next exam date in your location, or you may choose another location from our website.
6. What happens if ARCB cancels an exam?
The usual minimum requirement is 8 candidates. If ARCB cancels an exam due to lack of candidates or another reason such as weather related travel restrictions for the proctor, you will be notified within 30 days prior to the exam date or as soon as possible, by phone or email. In the event of cancellation of an exam date by the ARCB you will have the option of having the full exam fee reimbursed or to keep it on account for the next exam date you chose within 2 years. If you do not take the exam within the two-year period no refund is available.
7. What if I make my plane reservations and the exam is cancelled?
ARCB is not responsible if a candidate makes their reservations ahead of time and can not get a refund from their travel agent. ARCB will call or email you approximately 30 days prior to the exam date if the exam has been cancelled. Therefore please do not make reservations until the date has been confirmed with the office.
8. Can I get a refund of my exam fee?
In the event of cancellation of an exam date by the ARCB you will have the option of having the full exam fee reimbursed or to keep it on account for the next exam date you chose within 2 years. If you cancel and provide at least 24 hours advance notice to the ARCB office, your fee may be refunded less a $50.00 processing fee or may be applied to a future exam date within a 2 year period. If you do not take the exam within the 2 year period no refund is available. If you have scheduled to take the exam, and do not take it without having notified the office at least 24 hours in advance of the exam date, you will forfeit the exam fee.
9. What if I feel unprepared to take the exam when the date arrives?
Call or email the office immediately and supply us a new date or location at which you wish to test.
10. Can I send my documentations to a “street address” Federal Express?
No. Please send all documentation to the PO Box address listed on our website. If you wish to mail them (but not necessary)”return receipt request” check with the post office for the current postage rate.
11. Can I get feedback on my documentations prior to submission to ARCB?
You may send one or samples of your documentations to the ARCB office prior to formal submission for feedback on proper format and structure.
12. What if I took and passed the written and practical exams and have not sent in the required documentations within 6 months of the exam date?
Contact the office to request an extension. Extension requests are subject to review by the ARCB Board.