American Reflexology Certification Board ®

Setting the highest testing standards to which Professional Reflexologists aspire since 1991.

About ARCB®

The American Reflexology Certification Board® is an independent testing agency for the field of reflexology. ARCB® is a legally constituted, non-government entity incorporated under California Law as a non-profit corporation and is IRS tax exempt. It has been set up precluding self interest and private financial gain to serve the Reflexology field and protect public safety. ARCB's® primary aim is to accomplish this through certifying the competency of those reflexologists practicing professionally who meet certain standards. In keeping with industry and professional standards, effective January 1, 2020, all applicants for certification will be required to pass a background check before taking the exam. A second objective is to act as a national referral board for certified practitioners.

Board of Directors

Tish Gilmore

Tish was a stay at home mom and continuous night class student, in search of a more fulfilling future when, in 1999, she heard the word 'reflexology'. There were no reflexology programs in the state of South Dakota at that time, so she found one in Denver, Colorado and spent the next year driving 500 miles each way to complete her course work with Rachel Lord at Just for Health. She opened a reflexology office in downtown Pierre in 2000, and was ARCB® certified in 2001.

Tish served on the ACARAT board from 2002-2005. She also served on the RAA Board as an interim director in 2004/2005. She was pivotal in providing a path toward attaining an exemption for reflexology from the massage licensure bill that was signed into law in 2005. She has attended seven RAA conferences and two ICR conferences. She continues to see clients in the exact office that she opened in 2000, thrilled to be part of a profession that has opened so many doors and has changed her life most profoundly.

Perry Dickinson

Perry is a graduate of Penn State University with a B.S. in Accounting. His interest in Complementary Alternative Medicine began with a fascination for energy and energy work, receiving his reflexology training in 2004. Perry became an ARCB® Board Certified Reflexologist in 2006 and is also a Nationally Certified Massage Therapist and Reiki Master Instructor. Perry’s past service to the reflexology community includes serving on the board as treasurer for the Reflexology Association of America. Perry joined the ARCB® Board in 2008.

Sharon Vermeulen
Administrative Secretary

Sharon is a graduate of Western Michigan University in Music & Education. She taught music and elementary education before making the move into management and customer service for 15 years. An ongoing interest in natural alternative health practices led Sharon to reflexology and reiki. She became ARCB® certified in 2008. She is the owner of ‘Signature Energy Wellness’ which includes her reflexology practice.   Sharon enjoys educating the public about the benefits of reflexology and the body field connection.

David Henry
Vice President

David Henry, ARCB® Certified in 2002, is the founder of Comprehensive Reflexology, Inc. in Hendersonville, NC where he has practiced for 13 years. In addition, he studied Healing Touch and has a certification in Quantum Energy Theory. This is a second career for David as he opted for early retirement after working with an Ohio-based Fortune 500 company for over 25 years in engineering, machine design and computer programming. He has a passion for reflexology and has dedicated much of his reflexology career to expanding the recognition and benefits of reflexology with a strong interest in raising the standards of professionalism in the field. David served in the following capacities with the Reflexology Association of America over a period of 5 years: Director, Treasurer, Website Coordinator and Advisor. He also served for 4 years as Treasurer for the North Carolina Reflexology Association and is currently the webmaster for NCRA.

Donna L. Morris, RN, DrPH

A confirmed experimenter in and early adopter of complementary therapies, Donna began her journey by participating in numerous workshops (and dragging her husband along), trying as many therapies as she could, and exploring the effects of these therapies on herself. Her first exposure to reflexology was when a reflexologist presented in a Complementary and Alternative Therapies course that she was teaching. After that, she was hooked! She studied with Judy Morey in Columbus, Ohio, and after completing the program, sat for the ARCB exam in 2007.

Donna is a Registered Nurse with a Doctor of Public Health, taught graduate level nursing for 30 years, and brings her extensive background in nursing and public health, to her practice. She integrates foot/hand/and ear reflexology with Reiki, Healing Touch, and aromatherapy- throwing in a little guided imagery along the way. She is delighted to be affiliated with an integrative medical practice that includes 2 physicians, several massage therapists, psychotherapists, craniosacral therapists, and a nutritionist.


Julia Dollinger

Julia Dollinger began her studies of reflexology in 2007 after personally experiencing its health benefits. She was ARCB® foot certified in 2009. A certified personal trainer and certified holistic health coach, Julia moved to southwest Florida and received her national and state massage licenses in 2010. Her contribution to the field is manifest through service on the Board of Directors of the Reflexology Association of America (RAA) serving in various positions for 4 1/2 years and now with ARCB®. She is in private practice on Marco Island and Naples, Florida, where she combines all her passions and disciplines in her practice.

Michael Rainone
Advisory Board

After completing his initial reflexology training at the Laura Norman Reflexology School, Michael received national certification with ARCB® in 2001. His service to the reflexology community took the form of being president of the New York State Reflexology Association 2003-2005. He joined the ARCB® Board in 2006 as a director and in 2008 stepped into his present position as President. Michael has extensive teaching experience including reflexology workshops at the New York College of Podiatric Medicine and the Laura Norman Reflexology School. His training also encompasses a psycho-energetic component through his work at the IM School of Healing Arts in New York City (ordained minister) and the Institute of Core Energetics (certified, 2009). He maintains a private practice in reflexology and the healing arts.

Advisory Board


Christine Issel
Co-Founder of ARCB®
Past Board Secretary
Current Chair of Legislative Committee

Founding ARCB®

As early as 1986 in an article "Consider the Profession" in Reflexions, Jan/Feb/Mar issue, reflexologists began discussing the need for a certifying board within the profession. Then on January 20, 1989 Larry Clemmons of Chicago sent out an invitation to leaders in the field to join him in developing some kind of accrediting board to test professional reflexologists. This began the works toward a Certification program. Under development for several years ARCB® was formally founded in March 1991 with legal incorporation. Nationally known educators were invited to participate in the study guide development as well as the initial test. The first certification test was given in Los Angeles, California on January 12, 1992.


The Governing Board

The ARCB® is governed by the corporate by-laws and a seven member board of directors who serve without compensation. The directors come from across the United States. The membership, structure, powers and duties of the Board of Directors are established and defined in the Bylaws of the American Reflexology Certification Board®. Six of the seven directors are practicing reflexologists on either a full or part time basis, who represent the profession and practitioner community and one director may be a ‘public member’ who is not a reflexologist and represents the public interest.

How Directors Are Selected & Length of Service

Candidates for director are nominated and invited to join the board after peer review by the current directors. Considerations include, but are not limited to the candidate's background, skills, geographic location, dedication to the field and a firm belief in the importance of certification.

A director will hold office for a minimum of two (2) years and may serve an unlimited number of additional consecutive years as is in their interest and the interest of the board.  A director is free to resign at any time.

Director Ineligibility

Those having their own reflexology method, charts, or who has authored a technique book, video/DVD on instructing others how to do reflexology, or have a vested interest in such are not eligible to serve as a director due to potential conflict of interest.

Role of  Directors
  • Directors may serve in governing or administrative roles and/or committees.

  • Directors may serve as exam proctors.

  • Directors meet periodically through conference calls and at an annual retreat to conduct business.

  • Directors serve in the selection of new board members, indentification and development of future leaders, and orientation of newly appointed directors.

  • Directors are 'representatives at large' of the field of reflexology and its practitioner community; and must conduct themselves with the highest level of professionalism and commitment.

Code of Ethics

The art and science of reflexology is an honorable one. Consequently a reflexologist shall uphold personal values of excellence, integrity and respect for others at all times. Thus a reflexologist communicates with an open and peaceful mind, while recognizing that the relationship between client and practitioner is a serious responsibility.

Therefore the professional reflexologist working in the field shall:

1. act in a professional and ethical manner at all times when interacting with other

reflexologists and healthcare professionals.

2. adhere to the 'ARCB® Professional Business Standards'.

3. promote the study, application and understanding of reflexology and promote the work of reflexology.

The professional reflexologist when seeing clients shall:

4. not infringe on any other professions’ scope of practice.

5. provide only the services for which professional qualifications have been met; accurately

representing competence, education, training and experience.

6. not present oneself as a medical practitioner nor claim expertise or skill in any area of

knowledge or professional practice in which one has not been trained.

7. refer clients to appropriate medical or other healthcare professionals when appropriate.

8. use accepted legal vocabulary.

9. never prescribe, diagnose, prognosticate, treat for a specific illness or adjust medications.

10. endeavor to resolve any dispute that arises from professional interactions.

11. ensure that anyone employed or working in the office shall also adhere to this Code of Ethics.

Furthermore the professional reflexologist shall:

12. approach every client with the same kind, ethical attitude.

13. strive to be objective, unbiased and truthful in order to maintain the utmost trust in the

client-practitioner relationship.

14. work within the client’s comfort zone and pain tolerance.

ARCB® Professional Business Standards and Conduct

ARCB® Professional Business Standards & Conduct   As a professional reflexologist who is certified and registered with the ARCB® I shall:
  1. adhere to the ARCB® Code of Ethics and all other rules and regulations.
  2. work within the guidelines of the federal, state and local laws including HIPPA.
  3. not claim to cure or heal ailments or treat for any specific illnesses in marketing materials and
verbal statements.
  1. display my professional certificates in my office along with the ARCB® Code of Ethics.
  2. display full and fair disclosure of services, a disclaimer, and a notice of complaint.
  3. know a definition of reflexology, explaining what reflexology is and what the client can expect before or during the first session. When combining another discipline with reflexology clearly state
that you are doing so.
  1. communicate to the client the policy regarding fees, scheduling procedures, hours, the result of tardiness on the part of the client, and missed appointments.
  2. have the client fill out a health history form.
  3. have the client read and sign a contract for services form before the first session begins.
  4. keep a record of clients’ names and contact information
  5. keep financial records and bills in up-to-date.
  6. keep the office area organized and neat.
  7. make a visual observation of the feet before beginning the session and adhere to contraindication
  1. document each session.
  2. furnish a written receipt upon request.
  3. wear suitable professional attire.
  4. use clean linens for each client.
  5. never take advantage of the client/practitioner relationship by establishing clear
  1. advertise in a proper and professional manner according to the ARCB Code of Ethics.
  2. remain committed to continued reflexology education and training by attending classes,
workshops, national conferences and/or other opportunities.
  1. the use of tools and/or mechanical devices not approved by the FDA used in reflexology is
discouraged due to legal liability. Their use falls outside the scope of ARCB® certification.
  1. if found to have transgressed any rules of the ARCB professional business and ethical codes, voluntarily surrender and return to the ARCB® the ARCB® pin, certificate, I.D. card, and forgo the use of the title, “ARCB® Nationally Board Certified Reflexologist”.