The American Reflexology Certification Board® is an independent testing agency for the field of reflexology. ARCB® is a legally constituted, non-government entity incorporated under California Law as a non-profit corporation and is IRS tax exempt. It has been set up precluding self interest and private financial gain to serve the Reflexology field and protect public safety. ARCB's® primary aim is to accomplish this through certifying the competency of those reflexologists practicing professionally who meet certain standards. In keeping with industry and professional standards, effective January 1, 2020, all applicants for certification will be required to pass a background check before taking the exam. A second objective is to act as a national referral board for certified practitioners.
Board of Directors
After completing his initial reflexology training at the Laura Norman Reflexology School, Michael received national certification with ARCB® in 2001. His service to the reflexology community took the form of being president of the New York State Reflexology Association 2003-2005. He joined the ARCB® Board in 2006 as a director and in 2008 stepped into his present position as President. Michael has extensive teaching experience including reflexology workshops at the New York College of Podiatric Medicine and the Laura Norman Reflexology School. His training also encompasses a psycho-energetic component through his work at the IM School of Healing Arts in New York City (ordained minister) and the Institute of Core Energetics (certified, 2009). He maintains a private practice in reflexology and the healing arts.
Tish was a stay at home mom and continuous night class student, in search of a more fulfilling future when, in 1999, she heard the word 'reflexology'. There were no reflexology programs in the state of South Dakota at that time, so she found one in Denver, Colorado and spent the next year driving 500 miles each way to complete her course work with Rachel Lord at Just for Health. She opened a reflexology office in downtown Pierre in 2000, and was ARCB® certified in 2001.
Tish served on the ACARAT board from 2002-2005. She also served on the RAA Board as an interim director in 2004/2005. She was pivotal in providing a path toward attaining an exemption for reflexology from the massage licensure bill that was signed into law in 2005. She has attended seven RAA conferences and two ICR conferences. She continues to see clients in the exact office that she opened in 2000, thrilled to be part of a profession that has opened so many doors and has changed her life most profoundly.
Perry is a graduate of Penn State University with a B.S. in Accounting. His interest in Complementary Alternative Medicine began with a fascination for energy and energy work, receiving his reflexology training in 2004. Perry became an ARCB® Board Certified Reflexologist in 2006 and is also a Nationally Certified Massage Therapist and Reiki Master Instructor. Perry’s past service to the reflexology community includes serving on the board as treasurer for the Reflexology Association of America. Perry joined the ARCB® Board in 2008.
Sharon is a graduate of Western Michigan University in Music & Education. She taught music and elementary education before making the move into management and customer service for 15 years. An ongoing interest in natural alternative health practices led Sharon to reflexology and reiki. She became ARCB® certified in 2008. She is the owner of ‘Signature Energy Wellness’ which includes her reflexology practice. Sharon enjoys educating the public about the benefits of reflexology and the body field connection.
Donna L. Morris, RN, DrPH
A confirmed experimenter in and early adopter of complementary therapies, Donna began her journey by participating in numerous workshops (and dragging her husband along), trying as many therapies as she could, and exploring the effects of these therapies on herself. Her first exposure to reflexology was when a reflexologist presented in a Complementary and Alternative Therapies course that she was teaching. After that, she was hooked! She studied with Judy Morey in Columbus, Ohio, and after completing the program, sat for the ARCB exam in 2007.
Donna is a Registered Nurse with a Doctor of Public Health, taught graduate level nursing for 30 years, and brings her extensive background in nursing and public health, to her practice. She integrates foot/hand/and ear reflexology with Reiki, Healing Touch, and aromatherapy- throwing in a little guided imagery along the way. She is delighted to be affiliated with an integrative medical practice that includes 2 physicians, several massage therapists, psychotherapists, craniosacral therapists, and a nutritionist.
Julia Dollinger began her studies of reflexology in 2007 after personally experiencing its health benefits. She was ARCB® foot certified in 2009. A certified personal trainer and certified holistic health coach, Julia moved to southwest Florida and received her national and state massage licenses in 2010. Her contribution to the field is manifest through service on the Board of Directors of the Reflexology Association of America (RAA) serving in various positions for 4 1/2 years and now with ARCB®. She is in private practice on Marco Island and Naples, Florida, where she combines all her passions and disciplines in her practice.
David Henry, ARCB® Certified in 2002, is the founder of Comprehensive Reflexology, Inc. in Hendersonville, NC where he has practiced for 13 years. In addition, he studied Healing Touch and has a certification in Quantum Energy Theory (180 hours). This is a second career for David as he opted for early retirement after working with an Ohio-based Fortune 500 company for over 25 years in engineering, machine design and computer programming. He has a passion for reflexology and has dedicated much of his reflexology career to expanding the recognition and benefits of reflexology with a strong interest in raising the standards of professionalism in the field. David served in the following capacities with the Reflexology Association of America over a period of 5 years: Director, Treasurer, Website Coordinator and Advisor. He also served for 4 years as Treasurer for the North Carolina Reflexology Association and is currently the webmaster for NCRA.
As early as 1986 in an article "Consider the Profession" in Reflexions, Jan/Feb/Mar issue, reflexologists began discussing the need for a certifying board within the profession. Then on January 20, 1989 Larry Clemmons of Chicago sent out an invitation to leaders in the field to join him in developing some kind of accrediting board to test professional reflexologists. This began the works toward a Certification program. Under development for several years ARCB® was formally founded in March 1991 with legal incorporation. Nationally known educators were invited to participate in the study guide development as well as the initial test. The first certification test was given in Los Angeles, California on January 12, 1992.
The Governing Board
The ARCB® is governed by the corporate by-laws and a seven member board of directors who serve without compensation. The directors come from across the United States. The membership, structure, powers and duties of the Board of Directors are established and defined in the Bylaws of the American Reflexology Certification Board®. Six of the seven directors are practicing reflexologists on either a full or part time basis, who represent the profession and practitioner community and one director may be a ‘public member’ who is not a reflexologist and represents the public interest.
How Directors Are Selected & Length of Service
Candidates for director are nominated and invited to join the board after peer review by the current directors. Considerations include, but are not limited to the candidate's background, skills, geographic location, dedication to the field and a firm belief in the importance of certification.
A director will hold office for a minimum of two (2) years and may serve an unlimited number of additional consecutive years as is in their interest and the interest of the board. A director is free to resign at any time.
Those having their own reflexology method, charts, or who has authored a technique book, video/DVD on instructing others how to do reflexology, or have a vested interest in such are not eligible to serve as a director due to potential conflict of interest.
Role of Directors
Directors may serve in governing or administrative roles and/or committees.
Directors may serve as exam proctors.
Directors meet periodically through conference calls and at an annual retreat to conduct business.
Directors serve in the selection of new board members, indentification and development of future leaders, and orientation of newly appointed directors.
Directors are 'representatives at large' of the field of reflexology and its practitioner community; and must conduct themselves with the highest level of professionalism and commitment.
Code of Ethics
The art and science of reflexology is an honorable one. Consequently a reflexologist shall uphold personal values of excellence, integrity, and respect for others at all times. Thus a reflexologist communicates with an open and peaceful mind, while recognizing that the relationship between client and practitioner is a serious responsibility.
Therefore the professional reflexologist shall:
Act in a professional and ethical manner at all times when interacting with other reflexologists and healthcare professionals.
Adhere to the ARCB® Professional Business Standards and Conduct.
Promote the study, application, and understanding of reflexology and its work.
Ensure that anyone employed or working in the office shall also adhere to this Code of Ethics.
Respect the scope of practice of other professions.
Provide only the services for which professional qualifications have been met; accurately representing competence, education, training, and experience.
Refer clients to appropriate medical or other healthcare professionals when appropriate.
Prescribing, diagnosing, treating for a specific illness or adjusting medications falls outside the scope of ARCB® certification.
Use accepted professional vocabulary.
Work within the guidelines of the federal, state, and local laws including HIPPA.
Establish and practice clear boundaries.
Document each session.
Adhere to contraindication guidelines.
Refrain from the use of tools and/or mechanical devices as their use falls outside the scope of ARCB® certification.
Approach each client with the same kind, ethical attitude regardless of race, religion, sexual orientation, age, or gender.
All certificants agree to practice according to the Code of Ethics and Business Standards set by the ARCB®. Infractions and conduct harmful to the public or inappropriate to the discipline are subject to Disciplinary Procedures. When there is a complaint or grievance raised against a certificant and brought before the ARCB®, the ARCB® follows a 9-step disciplinary policy overseen by the Ethics and Grievance Committee. In complaint mediation the first objective is to determine from the complainant the nature of the problem and their request for resolution. The second step is to notify the certificant of the complaint and work to reach a compromise. A follow-up is required to verify that the compromise has been enacted. A copy of the complete 9-step disciplinary policy is available upon request. Disciplinary action that is not settled satisfactorily at the Ethics and Grievance Committee may be appealed to the full Board of Directors for review and decision. The decision by the Board is final. In case of severe disciplinary action the practitioner may be required to surrender the ARCB® certificate, lapel pin, and wallet identification card to the ARCB®. Continued complaints against a certificant may be cause for decertification.
ARCB® Professional Business Standards and ConductAs a professional reflexologist who is certified by and registered with the ARCB® I shall:
- Adhere to the ARCB® Code of Ethics and work within the guidelines of the federal, state, and local laws including the Health Insurance Portability and Accountability Act (HIPAA).
- Not diagnose or treat specific conditions in practice, marketing materials, or verbal statements.
- Make available my professional certificates along with the ARCB®Code of Ethics.
- Make available a full and fair disclosure of services statement, a disclaimer, and a notice of complaint.
- Communicate to the client policies regarding fees, scheduling procedures, hours, the result of tardiness on the part of the client, and missed appointments.
- Have the client read and sign a contract for services form before the first session begins.
- Complete a health history form with the client.
- Explain what reflexology is and what the client can expect before a session. When combining other disciplines (within your scopes of practice) with reflexology clearly state that you are doing so.
- Maintain a record of clients' names and contact information.
- Maintain financial records and bills up-to-date; furnish a written receipt upon request.
- Remain committed to continued reflexology education and professional development.